Privacy Policy
Effective date: September 9, 2026
This policy explains how Irkeltrix collects, uses, shares, and protects personal information when you browse our website, place an order, contact us, or otherwise use our services.
Information we collect
We may collect contact and account details, billing and delivery information, order history, messages you send us, and information needed to process returns or provide customer support. Payment details are handled by our payment providers and are not stored by us in full.
We may also receive technical data such as IP address, browser and device type, pages viewed, referring pages, timestamps, and cookie identifiers. See our Cookie Policy for more information.
How we use information
- To process, deliver, and support your orders.
- To operate, secure, troubleshoot, and improve the website.
- To respond to questions, returns, and service requests.
- To prevent fraud and comply with legal obligations.
- To send marketing messages only where permitted; you may unsubscribe at any time.
How we share information
We share information only as needed with service providers that help us operate the store, such as hosting, payment, delivery, analytics, fraud-prevention, and customer-support providers. We may also disclose information where required by law, to protect rights and safety, or in connection with a business transfer. We do not sell personal information for money.
Retention and security
We retain information only for as long as reasonably needed for the purposes described above, including accounting, dispute, and legal requirements. We use reasonable administrative, technical, and physical safeguards, but no online service can guarantee absolute security.
Your choices and rights
Depending on where you live, you may have rights to request access, correction, deletion, restriction, portability, or an objection to certain processing. You may also withdraw consent where processing relies on consent. We may verify your identity before completing a request, and some legal exceptions may apply.
International processing
Our providers may process information in locations outside your home jurisdiction. Where required, we use appropriate safeguards for those transfers.
Children
Our store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. Please contact us if you believe a child has provided information to us.
Updates to this policy
We may update this policy to reflect changes to our practices or legal requirements. The effective date above shows when it was last revised.
Contact us
For privacy questions or requests, email lend@irkeltrix.digital.
Irkeltrix
ELTANIN.SQUARE MILETOWER 1 LI TAK STREET 11 YAU TSIM MONG DISTRICT KOWLOON