Get In Touch

Whether you have a question about our products, need help with an order, or just want to chat about the open road, we're here for you.

Business Address

ELTANIN.SQUARE MILETOWER 1 LI TAK STREET 11

YAU TSIM MONG DISTRICT KOWLOON

Support Hours

Monday - Friday

9:00 AM - 5:00 PM

Email Us

lend@irkeltrix.digital

We respond within 1-2 business days

Support Hours

  • Monday9:00 AM - 5:00 PM
  • Tuesday9:00 AM - 5:00 PM
  • Wednesday9:00 AM - 5:00 PM
  • Thursday9:00 AM - 5:00 PM
  • Friday9:00 AM - 5:00 PM
  • SaturdayClosed
  • SundayClosed

Send Us a Message

Common Questions

Where's my order?

Once your order ships, you'll receive a tracking number via email. You can track your package using this number on our website or the carrier's site.

How do I return an item?

Visit our Returns & Exchanges page for step-by-step instructions. We offer 30-day returns on unworn items with original tags.

What if it doesn't fit?

No worries! We offer free exchanges for size. Contact us with your order number and we'll help you get the right fit.

My item needs repair

We stand behind everything we make. If something breaks under normal use, we'll repair or replace it. Send us photos and your order info.

Business Address

For order, return, or product questions, please contact our team by email before sending any item to this address.

ELTANIN.SQUARE MILETOWER 1 LI TAK STREET 11 YAU TSIM MONG DISTRICT KOWLOON
Get Directions